O2 Phone Number – 0843 487 1849
O2 prides in being one of the leading digital communications company in the UK. It serves over 23 million customers and is rated with the highest customer satisfaction level when compared to other mobile providers. It offers its customers with reliable 2G, 3G and 4G networks. It also supplies a reliable Wi-fi network and owns half of Tesco Mobile. It runs over 450 retail shops that provide O2 customer services. Apart from visiting these retail shops, customers are also allowed to call the O2 phone number when they have urgent inquiries to make.
O2 network coverage
O2 network is reliable, consistent and of better quality. The company spends over £1.5 million each day upgrading the existing 2G and 3G networks as well as switching to 4G-coverage in more cities in the UK. It also aims at making it possible for users to enjoy both indoor and outdoor network coverage by 2017. Such mechanisms are aimed at ensuring every customer enjoys better quality network at all times.
O2 network handles over 120 million calls and 140 million text messages on a daily basis. Additionally, there are over 23 million customers who rely on the network for checking emails, sharing views on Twitter and sending files. The enormous machines handling all these complexities could easily get overloaded within time. However, O2 has established tough measures in place to ensure users receive customer care support 24/7 and 365 days a year as soon as they dial the O2 phone number for help.
The customer care department
O2 customer care department is composed of engineers and customer care representatives who are responsible for picking the calls directed to the O2 helpline. The engineers are stationed regionally throughout the UK. They handle network-related problems arising from vandalism, storms or power outage.
Need 4G coverage?
O2 provides customers interested in the 4G network coverage with an opportunity to get going as easily as possible by visiting their website. The set-up assistant available on the website provides users with guidance on what they need in order to enjoy 4G network. Before switching to 4G coverage, you will be required to have a mobile device that has the capability to run on 4G, 4G SIM, 4G tariff and the latest software in your mobile device. However, customers who find this set-up procedures complicated to follow can call the O2 contact number or visit the offices for detailed help. O2 phone number will keep you updated with any clarifications you need to be aware of about the network.